Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Melissa Bridgers

Melissa Bridgers

April 23, 2025

5  out of  5
rating by Melissa Bridgers
"Beth is amazing! EVERYTIME I call with a question or concern she helps me figure things out. I have been a customer for over 10 years and I wouldn’t dream of switching. They are the best!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of ICU NVME

ICU NVME

April 21, 2025

5  out of  5
rating by ICU NVME
"I may not know all the women in the office, personally, but have interacted with most of them. Without exceptions, they have been extraordinarily helpful, friendly and warm spirited. Would most definitely recommend giving them a chance to work with you too. Thanks Ladies!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Ivan Artis

Ivan Artis

April 17, 2025

5  out of  5
rating by Ivan Artis
"Great customer service quick response and very kind."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Sydney Barnes

Sydney Barnes

April 17, 2025

5  out of  5
rating by Sydney Barnes
"I had the pleasure of listening to Ms. Karen Durrett. She came to Wilson Early College Academy, and gave a lesson on all the types of insurance. She informed me on so many different topics and enlightened me on many different insurance topics. I feel very comfortable in my understanding of insurance now."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of penny gates

penny gates

April 15, 2025

5  out of  5
rating by penny gates
"Knowledgeable, friendly, professional, helpful, wonderful customer service! This is a great company to work with."
We responded:
"Penny! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of John Killgore

John Killgore

April 15, 2025

5  out of  5
rating by John Killgore
"Absolutely the best customer service!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Wendy Taylor

Wendy Taylor

April 15, 2025

5  out of  5
rating by Wendy Taylor
"The best service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our Erika Thomas State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of C Best

C Best

April 14, 2025

5  out of  5
rating by C Best
"The staff is always pleasant and helpful when I contact them. The response is always swift and correct. I recently called to get a copy of my insurance ID. As usual the request was handled while I was on the phone. Premium service is a given at this agency. I am so grateful to have them on my team."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jennifer Uribe

Jennifer Uribe

April 9, 2025

5  out of  5
rating by Jennifer Uribe
"I have had my insurance with them for over 10 years and I’m so satisfied with there services. There staff is all so kind and friendly, I’m so glad I made the switch years ago."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate YOU!"
Profile photo of Amanda Elliott

Amanda Elliott

April 7, 2025

5  out of  5
rating by Amanda Elliott
"They were very professional and helpful. I want to mention Karen for walking me through everything I never had to get renters insurance before and she was extraordinary. I would highly recommend anyone to do business with them. Thank you"
We responded:
"Thank you so much for taking the time to do a review for us! We appreciate it so much. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Kimberly Allen

Kimberly Allen

March 12, 2025

5  out of  5
rating by Kimberly Allen
"The insurance company I ever had and a special thank you to Mrs Beth you the best!!! You and team …I will recommend State Farm any day!!!!’"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of steve jackson

steve jackson

March 11, 2025

5  out of  5
rating by steve jackson
"I am very pleased with the service provided by today by Beth at the Ericka Thomas state farm agency,Beth is always so helpful and kind even if I call their office to ask her a simple question. The staff is always nice. Steven J."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of jamie Howard

jamie Howard

March 11, 2025

5  out of  5
rating by jamie Howard
"I always get excellent customer service!! I am a stickler for customer service that makes me feel as if I matter and not just a number. Beth is always patient with me and my million questions 😊"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Dustin Askew Guitar

Dustin Askew Guitar

March 7, 2025

5  out of  5
rating by Dustin Askew Guitar
"Fantastic team! Their customer service is second to none!"
Profile photo of E'Lise Barbour

E'Lise Barbour

March 6, 2025

5  out of  5
rating by E'Lise Barbour
"Without hesitation, I would recommend Erika Thomas - State Farm in Wilson, NC. They quoted me multiple rental policies and our homeowner insurance. Of course, I was skeptical at first that they could do any better than our current provider. I was totally wrong! They provided me with detailed pricing and answered my every question and concern. I ended up with a package which was customized for my specific needs, much better coverage and great service for the same price I was already paying. Needless to say, my previous insurance policies left much to be desired. I was underinsured and got no customer service. This is why I was shopping insurance to begin with. Dealing with Erika Thomas - State Farm in Wilson, NC was a breath of fresh air. Brittney is a terrific! She addressed my every concern and treated me like family. She is just a really nice person with great character. She is trustworthy, provides excellent service and genuinely cares about the people she deals with. If anyone asks me about insurance, my response won't be "Call Jake", it'll be "Call Brittney at Erika Thomas - State Farm in Wilson""
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of marc mcbryde

marc mcbryde

March 6, 2025

5  out of  5
rating by marc mcbryde
"Karen at State Farm really help me with getting my Auto policy started and explain to me my options."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Cheyenne Atavti

Cheyenne Atavti

March 4, 2025

5  out of  5
rating by Cheyenne Atavti
"The ladies in this office is "1 Class Act". They are all ultimate professionals and very personable."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of tiffany hatchel

tiffany hatchel

March 4, 2025

5  out of  5
rating by tiffany hatchel
"Erika Thomas State Farm has always been extremely kind and helpful with all my needs. They’re all always such a pleasure to speak with. I would recommend this office to all my friends and family."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Carlton Phillips

Carlton Phillips

February 21, 2025

5  out of  5
rating by Carlton Phillips
"They are the best insurance company I've ever had and the staff is the greatest ..thanks for all the help and advice y'all have provided me over the years !! Ya'll are greatly appreciated !!!! Beth..Karen..Brittany...Erika..and all the staff you all are the greatest !!!!"
We responded:
"WOW! We appreciate your review! This means so much to our entire team. We are delighted to know you had a great experience with the Erika Thomas State Farm team. We look forward to serving you for decades to come!!! "
Profile photo of Thomas Automotive Consulting

Thomas Automotive Consulting

February 13, 2025

5  out of  5
rating by Thomas Automotive Consulting
"Brittney is the best. She went above and beyond. Highly recommended!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Kyle Pittman

Kyle Pittman

February 6, 2025

5  out of  5
rating by Kyle Pittman
"We are Going to MAKE it Do ,What it Do ! Kpittman"
We responded:
"We appreciate your 5-star review! Have a fantastic FRIDAY!"
Profile photo of Geezy P

Geezy P

February 6, 2025

5  out of  5
rating by Geezy P
"Been with them for a long time. Very nice and respectable and easy to work with!! Highly recommended!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Pamela Evans

Pamela Evans

February 5, 2025

5  out of  5
rating by Pamela Evans
"Erika Thomas State Farm customer service is superb!!! It’s good to know their great customer service still exists. They always take good care of me, THANK you"
We responded:
"Thank you for your 5-star review! We look forward to serving you for years to come! We appreciate YOU!"
Profile photo of Danny Pittman

Danny Pittman

February 4, 2025

5  out of  5
rating by Danny Pittman
"Hey love this state farm. Mrs Beth always so polite and helpful. Great place go for insurance policy."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Erica Dupree

Erica Dupree

February 4, 2025

5  out of  5
rating by Erica Dupree
"Erika Thomas & the staff at State Farm has always been very helpful through the years with my auto & renters insurance. They are kind & courteous"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"